LCS ranked #1 in Independent Living, and #1 across all six factors of resident satisfaction for the seventh year in a row.
DES MOINES, Iowa. Nov. 19, 2025 — J.D. Power announced the results of its 2025 U.S. Senior Living Satisfaction Study, and The Arlington of Naples’ management company, LCS, has been recognized for the seventh consecutive year as #1 in Resident Satisfaction among Independent Senior Living Communities. The J.D. Power 2025 U.S. Senior Living Satisfaction Study recognized LCS for excellence in Independent Living, which also included achieving #1 in all six factors of resident satisfaction: Dining, Community Building/Grounds, Resident Apartment/Living Unit, Price Paid for Services Received, Community Staff, and Resident Activities. The consecutive awards make LCS the most awarded independent senior living company in the history of the J.D. Power U.S. Senior Living Satisfaction Study.
“Earning a J.D. Power award for the seventh consecutive year is a powerful testament to the trust our residents place in us and the exceptional commitment our teams bring to their communities every day,” said Chris Bird, LCS’ CEO. “Our residents’ confidence in the experience and care we provide is the highest honor we can receive, and we are grateful for their continued support.”
LCS provides senior living management solutions to more than 130 communities nationwide. Those solutions include the LCS Signature Experiences that elevate hospitality and ensure quality care.
The J.D. Power 2025 U.S. Senior Living Satisfaction Study is based on responses from residents living in an independent, assisted living, or memory care senior living community. For more information about the J.D. Power U.S. Senior Living Satisfaction Study, visit http://www.jdpower.com/business/resource/senior-living-study.
For more information about The Arlington, visit our website at thearlingtonofnaples.com or call us at 239-880-8475.
About LCS
LCS has the experience required to grow community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. With a long track record of excellence, LCS sets itself apart from other senior living companies with its unique, comprehensive portfolio of support services. LCS is the nation’s third-largest operator of senior living communities and has expertise in the management of both Life Plan and Rental communities. From independent living to assisted living, skilled nursing to memory care, at LCS, Experience Is Everything. For more information, visit www.LCSLiving.com.
